Hi Ryan,

Thank you for your review. We apologize that the texture of our UV-Defense Moisturizing Balm did not meet your expectations.

Many of our customers enjoy our products. However, we completely understand that each individual may have a different experience depending on their skin.

If you are interested in exploring other options for moisturizing your skin, without UV protection, please do not hesitate to reach out to our support team. We would be more than happy to assist you in finding a skincare routine that suits your specific skin goals and needs.

Best,
Team Lumin

Hi Dee,

Thank you for leaving a review. We're very sorry to hear that the UV-Defense Moisturizing Balm did not work well for you. Our products are designed to suit all skin types and colors.

We would kindly suggest to reach out to our support team via email. We would be more than happy to assist you in finding a skincare routine that suits your skin goals and needs.

Thank you for your valuable feedback.

Best,
Team Lumin

Hi Louis,

Thank you for leaving a review! We're very happy to hear that our
UV-Defense Moisturizing Balm is your favorite product. That's awesome!

Please know that we’re here for your best look ever!

Best,
Team Lumin

Hi Edian,

We appreciate your feedback and we're glad that you're enjoying using our product.

Please know that we’re here for your best look ever!

Best,
Team Lumin

Hi Axel,

Thanks for your feedback! It's really amazing to hear that you used our UV-Defense Moisturizing Balm on the beach and that you're pleased with how it has been working.

Thank you for including Lumin in your routine. Please know that we’re here for your best look ever!

Best,
Team Lumin