Hi Jonathan,

Thank you for leaving a review! We're thrilled to hear that our Clarifying Body Wash has exceeded your expectations and that you enjoy how it feels on your skin and its scent.

We appreciate you giving Lumin a try. Please know that we're here for your best look ever!

Best,
Team Lumin

Hi Ruby,

Thank you for leaving a review!

We're thrilled to hear that you've been enjoying the benefits of our Clarifying Body Wash and find it to be gentle yet effective on your skin. It's great that your partner also likes it and finds the travel size convenient for on-the-go use.

Thank you for giving Lumin a try. Please know that we're here for your best look ever!

Best,
Team Lumin

Hi John,

Thank you for leaving a review. We're glad to hear that you like the Clarifying Body Wash and its scent.

Thank you for including Lumin in your routine. Please know that we’re here for your best look ever!

Best,
Team Lumin

Hi Richard,

Thank you for leaving a review. Here at Lumin, we're thrilled to hear that you like the Clarifying Body Wash's scent. However, we're sorry that you weren't happy with its consistency.

Our products are sulfate-free and lean towards more natural ingredients. As a result, our products may not lather as much as other products in the market but are better for the skin.

We appreciate your feedback and we’ll relay this to our team!

Best,
Team Lumin

Hi Matas,

Thank you for taking the time to leave a review. We're very sorry to hear that you had a negative experience.

Please note that customers are only enrolled in our automatic subscription if they have selected the Trimmer at a special price. The terms and conditions are displayed multiple times during the checkout process before any shipping or payment information is entered. The ability and method to cancel the subscription at any time are stated there as well. Kindly note that our customers can cancel their subscription anytime through their Meridian accounts or by contacting our support team via email. If the subscription is canceled before the first order is shipped out, our system will automatically cancel the order and provide a full refund. We apologize for any confusion and inconvenience this process has caused you!

We appreciate your feedback and have forwarded it to our teams in an effort to improve our communication and our customer’s experience continuously.

Best,
Team Meridian